Server boundary
Each hosted bot gets its own private server instead of sharing a single OpenClaw gateway with other customers.
Security and trust
Private-server OpenClaw hosting with clear boundaries.
Each hosted bot gets its own private server. BYOK keeps model usage on your provider account. OpenClaw can use tools and connect to accounts, so the boundaries should be clear before the bot goes live.
Model keys
Your AI provider key is used to run the bot and should be treated as sensitive. Do not send raw API keys through support tickets.
Support access
Support helps with setup, billing, channels, monitoring, and recovery, but should not need your provider dashboard password or unrelated account credentials.
Private access
Private tailnet web chat uses the customer's private network path for paid bots that need private access.
Remaining OpenClaw risk
OpenClaw can use tools and connect to accounts. Unsafe prompts, untrusted skills, broad file or browser access, and public access paths still need care.
What we do not claim
- No remaining OpenClaw security risk.
- Hosted Slack, Discord, WhatsApp, or iMessage are live today.
- Bundled AI credits are included in hosting.
- Support needs your unrelated account credentials.