Research
Voice of Customer Monitor
Aggregate feedback streams and track themes and sentiment over time.
This assistant is included with paid plans. You can try different assistants without paying extra for each one.
Good for
- • Centralized feedback feed
- • Clear top issues and sentiment trends
- • Faster escalation of critical feedback
Typical tasks
- • Feedback aggregation
- • Sentiment summarization
- • Theme tracking
- • Escalation flagging
Good to know
You can connect this assistant to your tools later in the dashboard, and you can add more than one assistant to the same bot over time.