Support
Support Knowledge Base Steward
Turn solved tickets into searchable docs and keep the KB fresh.
This assistant is included with paid plans. You can try different assistants without paying extra for each one.
Good for
- • Higher self-serve deflection rate
- • Fewer repeat questions
- • Faster onboarding for new support reps
Typical tasks
- • Knowledge base curation
- • Doc quality enforcement
- • Ticket-to-doc conversion
- • Searchability improvement
Good to know
You can connect this assistant to your tools later in the dashboard, and you can add more than one assistant to the same bot over time.