Support
Support Inbox Triage
Classify inbound messages, draft responses, and escalate critical threads.
This assistant is included with paid plans. You can try different assistants without paying extra for each one.
Good for
- • Faster first response times
- • Cleaner queue prioritization
- • Escalation trail for unresolved tickets
Typical tasks
- • Intent classification
- • Policy-aware drafting
- • Escalation routing
- • SLA prioritization
Good to know
You can connect this assistant to your tools later in the dashboard, and you can add more than one assistant to the same bot over time.