Small businesses don’t need infrastructure adventures. They need bots that stay useful.
Top 5 buying criteria
- Reliable uptime in real channels
- Fast support response when blocked
- Transparent pricing and billing visibility
- Private-by-default setup and key ownership
- Low day-to-day maintenance burden
Red flags to avoid
- pricing that hides model spend,
- unclear support paths,
- setup that depends on one expert always being available.